Help Center: Insurance
Insurance Help
We’ve got you covered.
Our goal is to ensure that you have the coverage you need—no more, no less—and we’re ready to help you in any way we can. If you don’t see an answer to your question, contact us directly
Head over to the app store for your device. Find us in the App Store for Apple devices and Google Play for others. Search for Fortress Union Bank Mobile Insurance.
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Fortress Union Bank’s insurance agents have decades of experience helping consumers and businesses understand and manage their risks.
Explore our full agent directory to learn more about who they are and how they can help you or your company.
There are a few ways to request a quote at Fortress Union Bank.
We carefully customize our insurance plans to meet your specifications. That means we take the time to understand you and your requirements and write coverage that does exactly what you need it to
You can just as easily file a claim or make a payment by going directly through your insurance company. We’ve provided some claims and payment links to some of the popular carriers we work with at Fortress Union Bank.
Note that, in addition or as an alternative to the payment options below, we can help you set up automatic payments to have premiums pulled directly from your Fortress Union Bank account each month.
We get it. Life changes fast and you need coverage that can keep up. That’s why we try to make changing your policy quick and painless at Fortress Union Bank.
Just note that for security reasons, no changes will be made to your policy unless we speak directly with you, in person or by phone, to confirm the requested changes.
You can start the policy change request process by contacting your agent directly or give us a call claimsdept@fortressunion.com.
Take us with you wherever you go. Our Mobile Insurance app gives you convenient access to your policy details, change requests, proof of insurance and you can even report claims 24×7.
Download the App
Head over to the app store for your device. Find us in the App Store for Apple devices and Google Play for others. Search for Fortress Union Bank Mobile Insurance.
Proof of insurance is exactly what it sounds like, and usually takes the form of your insurance ID card.
In the event that you lose or misplace your proof of insurance, we’re here to help:
A certificate of insurance is proof of insurance that third parties might need to see before doing business with your company. Think of it simply as a document that provides a high level overview of your policy including its coverages and limitations.
Email us directly at claimsdept@fortressunion.com to request a complimentary certificate of insurance, and we’ll send it out within one business day.