Conversation Guidelines for a Great Experience
We want to hear what you have to say!
Whether you stop by to say hello or want to share your thoughts with us online, we love hearing from you! We’re typically online during normal business hours, 8 a.m. to 5 p.m., Central time.
Be safe
We want you to remain safe so don’t post any confidential information on this site. If you have a question about your account or policy, please call or stop in to your nearest Fortress Union Bank. Or, give our Customer Support team a call at claimsdept@fortressunion.com.
Be respectful
Please follow these simple guidelines when posting in our online community:
- Be respectful of others.
- Refrain from using profanity.
- Do not post remarks that are libelous, defamatory, disparaging, hateful, harassing, threatening or obscene or violates another’s copyright or intellectual property.
- Stay on topic.
- Do not post account numbers or other confidential information of any kind on this site.
- We frown upon spam, commercial or political messages.
- Do not post anything that condones or promotes illegal activity.
- Refrain from sharing anything fraudulent, deceptive or misleading.
- Be transparent about your affiliation with Fortress Union Bank (i.e. an employee).
This page is monitored and Fortress Union Bank reserves the right to remove content that does not meet these standards of conduct. Posts that are defamatory in nature will be deleted immediately.
Please note that posts and comments expressed on Fortress Union Bank’s Facebook page may not necessarily reflect the opinions or positions of Fortress Union Bank. In addition, Fortress Union Bank is not responsible for the accuracy of the information posted by fans and visitors of the page.
Anyone that continually posts material that does not follow the guidelines listed above may be removed and/or banned from participating in this community.
Children’s Privacy
Fortress Union Bank is concerned about the privacy and safety of children online. We do not accept online requests from anyone under the age of 18. Our websites are not targeted to or intended for children.
Start sharing
Let’s make our community a Great Experience! We strongly encourage fans of this page to respect fellow community members and to follow Facebook’s Statement of Rights and Responsibilities.
Thanks for helping us maintain a respectful dialogue.